Chad Helton

President & CEO Chad Helton lays out how Baltimore’s flagship public‑library system is reinventing itself for a 21st‑century city.Small‑town roots to big‑city stacks—what shaped his collaborative leadership styleBuilding a “library for everyone”: equity, free access, and programs that change livesCommunity engagement that goes beyond books—tech hubs, social‑service partners, street‑level outreachRoadblocks (funding, perception, politics) and the wins that keep the team movingA blueprint other public libraries can borrow to stay vital in the digital ageWant a clear look at civic leadership and the future of public knowledge spaces? Press play.